An AI call may be incomplete if the caller hangs up, the connection is interrupted, the caller does not provide a clear request, or the conversation reaches its safety or time limit.
Review the available call information in Workspace. If there is enough information to identify the caller, the front desk can call back and ask how the office can help.
If incomplete calls happen repeatedly, contact support with the location name and approximate call times. Do not copy full transcripts into ordinary email.